Introduction

At Jets24, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website www.jets24.eu. It also explains your rights under the General Data Protection Regulation (GDPR) and how you can exercise them.By accessing and using our website, you consent to the collection and use of your personal data in accordance with this Privacy Policy.

Data Controller

The data controller responsible for your personal data is:
‍Jets24
Jets24 Ltd
International House, 101 King's Cross Road, London, United Kingdom, WC1X 9LP
sales@jets24.eu
‍+44 (0)20 8058 5152

What Personal Data We Collect

We collect the following categories of personal data:

• Personal Identification Information:: Name, email address, phone number, company name, and any other information you provide when requesting a quote or making an inquiry.
• Technical Data: IP address, browser type, device type, operating system, referral source, and pages viewed on our website.
• Transactional Data: Payment details, transaction history, and details related to jet charter bookings or services.
• Communication Data: ny information you send us via contact forms, emails, or other forms of communication.

Lawful Basis for Processing Your Data

We process your personal data under the following lawful bases:

1. Consent: We process your data when you voluntarily provide it to us (e.g., when you submit a quote request or contact us).
2. Performance of a Contract: When you book or inquire about our services, we process your personal data to fulfill our contractual obligations.
3. Legitimate Interests: We may process your data to improve our services, conduct business analytics, or send you marketing communications (with your consent where required).
4. Compliance with Legal Obligations: We may process your data to comply with applicable legal or regulatory requirements.

How We Use Your Personal Data

We use your personal data for the following purposes:

• To Provide Services: To process your bookings, inquiries, and provide the requested services, including the arrangement of private jet charters.
• To Improve Our Website: To enhance the user experience, analyze traffic, and optimize the performance of our website.
• Marketing Communications: With your consent, we may send you updates, promotions, and newsletters. You can unsubscribe at any time.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

Sharing Your Personal Data

We do not sell, trade, or rent your personal data. However, we may share your information with third parties when necessary to:

• Provide Services: We may share your data with trusted third-party providers who assist with services such as payment processing, flight bookings, or analytics.
• Marketing: We may share your data with third-party marketing partners (with your consent) to send relevant offers.
• Legal Compliance: We may disclose your data to legal authorities if required by law or to protect our rights.

All third parties that process your data are required to comply with GDPR and handle your information securely.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security system is completely foolproof, and we cannot guarantee the absolute security of your data.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you no longer wish to receive marketing communications, we will delete your contact details upon request.

Your Rights Under GDPR

As a data subject, you have the following rights under the GDPR:

1. Right of Access: You can request a copy of the personal data we hold about you.
2. Right to Rectification: You can request the correction of any inaccurate or incomplete data.
3. Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data, subject to certain conditions.
4. Right to Restriction of Processing: You can request the restriction of processing your personal data in certain circumstances.
5. Right to Data Portability: You can request your personal data in a structured, commonly used, and machine-readable format, and transfer it to another data controller.
6. Right to Object: You can object to the processing of your personal data, particularly when it is based on legitimate interests or for direct marketing.
7. Right to Withdraw Consent: You can withdraw your consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at [your email address].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any changes will be posted on this page, and the "Last Revised" date will be updated accordingly.

Introduction

This Cookie Policy explains how we use cookies and similar technologies on our website www.jets24.eu. By using our website, you consent to the use of cookies in accordance with this policy.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit our website. They are used to enhance your browsing experience by remembering preferences, enabling certain functionality, and analyzing site traffic.

Types of Cookies We Use

We use the following types of cookies on our website:

1. Essential Cookies: These cookies are necessary for the functioning of our website and for you to access secure areas (e.g., making a booking). Without these cookies, essential features may not work.
2. Performance Cookies: These cookies collect anonymous data to help us understand how visitors interact with our website. For example, we use Google Analytics to track visitor behavior and improve the website experience.
3. Functionality Cookies: These cookies allow us to remember your preferences (such as language or region) to provide a more personalized experience.
4. Targeting Cookies: These cookies are used to deliver targeted advertising or content that is relevant to your interests. They also limit the number of times you see an ad and help measure the effectiveness of advertising campaigns.

Managing Cookies

You have the right to control and manage cookies. You can accept or reject cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being set. However, disabling cookies may impact your ability to use certain features of our website.For more information on how to manage cookies, visit www.allaboutcookies.org.

Cookie Consent

When you first visit our website, you will be prompted to accept or decline cookies. You can withdraw your consent or change your cookie preferences at any time by adjusting your browser settings.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page, and the "Last Revised" date will be updated accordingly.

Last Revised

02-04-2025